To enjoy more of the wide range of services from Khalti, you need to verify Khalti ID by filling up the KYC (Know Your Customer) form after you create your account.  Now the question is how to fill up and verify Khalti KYC in just 2 minutes?

It is mandatory for all the customers to fill the KYC form in order to perform transactions above Rs. 5000 in a month. In any case, the customers are unable to fill-up the form; they can only perform limited transactions.

To start using the exclusive and hassle-free services from Khalti, all you have to do is to verify Khalti ID in just a few simple and easy steps.

You can verify Khalti KYC following these steps:

1. Log in to your Khalti from the Khalti App or website khalti.com

2. On the homepage of Khalti tap ‘OPEN KYC FORM’ (on the mobile app) or click ‘Fill form’ (on the web).

3. Fill up all the details correctly and tap ‘UPDATE’

What are the information/details required while filling the KYC to verify Khalti ID?

Family Information – Father’s Name, Mother’s name, Grandfather’s name, and Spouse‘s name (Husband or wife)-if married

Personal Information – Date of Birth, Gender, Occupation

Permanent Address – District, Municipality, Ward

Identity Information – Identity Type (Citizenship/Driving License/Passport), Identity number, Issued place, Issued date

Profile picture (Photograph showing the face of the customer)

Scanned copy of your Identity Card both front and back

Your Khalti KYC will not be verified in the following cases:

1: If the details provided and the details in ID does not match

In any case, the details provided by the customer do not match with the one in the ID, he/she will not be verified. For example, the provided and the DOB in Identity must match

2: If the picture provided is inappropriate

The picture uploaded by the customer must show his/her face properly. Unclear, blurry, and pictures of other objects will not be accepted and the customer will be deemed to be unverified.

3: If the necessary information is not provided

Each and every section of the KYC should be filled with correct information. Any missing content or misleading content will not be accepted and the customer will not be verified so forth.

4: If the identity is not properly scanned and uploaded: 

In order to be a verified user, the customer must scan his identity and then only upload his/her picture of identity. The unauthorized identity and the identity tampered/altered/damaged will not be accepted.

How long will it take for you to verify Khalti KYC?

Your Khalti ID will be verified within 1 to 2 days after submitting the KYC with all the appropriate information. The message of verification will be sent to the customer’s mobile number that they have provided while signing up. After the verification, the valid users can enjoy all the extended services from Khalti anytime anywhere without any hassle.

What are the benefits of being a verified Khalti user?

As you fill-up the KYC form and verify Khalti ID, you will have many advantages over other normal users.

1. Verified users will be able to enjoy a wide range of services and offers

2. Verified users can withdraw their money from any member banks of Khalti i.e. Machhapuchchhre Bank, Mega Bank, NMB Bank, NIC Asia, NIBL, and Everest Bank.

3. Verified users can transact above Rs. 5000.

Are you still confused about how to verify Khalti KYC? Watch the video:

Got into a problem?

Reach out to our support team at:

Phone: 01-55-244-15 /01-5524415 
Whatsapp/Viber/SMS/Call: 9801165561
E-mail: support@khalti.com

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