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Khalti Features FAQs
Khalti Sewa Kendra
Users can go to a nearby Khalti Sewa Kendra to load funds in your Khalti account or take out cash from your Khalti account (Cash In/Cash Out). The users won’t be charged anything to avail these services. Users can locate Khalti Sewa Kendra nearby you through this link: bit.ly/khaltisewakendra.
Khalti App Security
For security of payments, Khalti has App Password and App Transaction Password. Both these passwords are the first 4 characters of your password. App Password is asked every time Khalti app resumes, whereas App Transaction Password is asked before every transaction.khanepani Third Party Transaction PIN is required for making payments outside Khalti, at merchant sites.
Third party payment
Users can make payments at merchant (third party) sites using Khalti. For security reasons, users are required to set up Third Party Transaction PIN and use it every time they make payments at merchant sites so that none else can make payments at third parties other than the users.
Third party merchants
Third party sites are the merchants outside Khalti platform (app/website). Eg. QFX Cinemas. You can buy movie tickets from QFX Cinemas website and pay online via Khalti.
There are currently more than 200 third party merchants associated with Khalti. You can avail services from any of these merchants and pay digitally via Khalti.
Cashback and Khalti Points
Khalti doesn’t take service charge from users for any types of payments. Instead, Khalti rewards users every time they make digital payments via Khalti. Users can get up to 30% cashback on payments made via Khalti which they can use later to make payments. Khalti also rewards users with Khalti Points on transactions above Rs. 150 (Exception: Khanepani bill payments). After accumulating enough Khalti Points, users can redeem it to receive gift hampers from Khalti.
Khalti Sewa Kendra
Users can go to a nearby Khalti Sewa Kendra to load funds in your Khalti account or take out cash from your Khalti account (Cash In/Cash Out). The users won’t be charged anything to avail these services. Users can locate Khalti Sewa Kendra nearby you through this link: bit.ly/khaltisewakendra.
Khalti App Security
For security of payments, Khalti has App Password and App Transaction Password. Both these passwords are the first 4 characters of your password. App Password is asked every time Khalti app resumes, whereas App Transaction Password is asked before every transaction.khanepani Third Party Transaction PIN is required for making payments outside Khalti, at merchant sites.
Third party payment
Users can make payments at merchant (third party) sites using Khalti. For security reasons, users are required to set up Third Party Transaction PIN and use it every time they make payments at merchant sites so that none else can make payments at third parties other than the users.
Third party merchants
Third party sites are the merchants outside Khalti platform (app/website). Eg. QFX Cinemas. You can buy movie tickets from QFX Cinemas website and pay online via Khalti.
There are currently more than 200 third party merchants associated with Khalti. You can avail services from any of these merchants and pay digitally via Khalti.
Cashback and Khalti Points
Khalti doesn’t take service charge from users for any types of payments. Instead, Khalti rewards users every time they make digital payments via Khalti. Users can get up to 30% cashback on payments made via Khalti which they can use later to make payments. Khalti also rewards users with Khalti Points on transactions above Rs. 150 (Exception: Khanepani bill payments). After accumulating enough Khalti Points, users can redeem it to receive gift hampers from Khalti.
Customer
Helpline
Toll Free No: 1660-01-5-8888
Phone: 9801165561 /01-5010651
Email: support@khalti.com
Merchant
Helpline
Email: merchant@khalti.com
Documentation: docs.khalti.com
Github: github.com/khalti
Phone: 9801165568 / 9801165557
Pasal
Agent
Email: pasal@khalti.com
Phone: 9801165567 (To become a Khalti Pasal
and sell Khalti services)
Event Tracking
Platform
Email: marketing@khalti.com
Phone: 9823008874 (To partner for an event or
sell tickets online from Khalti’s platform)