1660-01-5-8888
How Can We Help You?
Khalti Events FAQ’s
Will I need to register/have an account?
In order to create an event on the Khalti event platform, event organizers will need to create a Khalti merchant account from khalti.com/merchant, after which you will be provided with access to create events in the platform. Please ensure you have a valid email address to receive the activation email we will send you to get started.
What are the benefits of selling tickets via Khalti?
- Push Notifications to our app users
- Push SMS to your database
- Online promotion of your events
- More visibility, Less hassle
- Secured pre-sales
What events can I create on the Khalti event ticketing platform?
You can use our platform to create tickets on charity shows, seminars, theatres, workshops, business seminars, club events, parties, markets, trade fairs, school events etc.
How do we scan the tickets or check it at the door?
Khalti event organizer panel has a panel where you can create a ticket scanner for your events and start scanning tickets. You will be trained and assisted by Khalti’s staff.
Do organizers need to pay a fee to register?
The standard tariff for the service charge is 20% of the total tickets sold via Khalti.
Do we need to have a bank account with the banks Khalti have partnered with?
NO. It is not necessary to have a bank account with us. You can simply provide us with your bank details and we will send you a cheque or deposit your amount in your bank account.
What sales reporting is available to me as an event organizer?
Once you receive your access to the event creator, you can view the number of tickets sold along with the details of the purchases.
Can we limit the sales of ticket volumes?
Yes. You can decide on the number of tickets you would like to sell online and can also modify the numbers as you go along.
Can we have a different type of tickets for the events?
Yes, you can create and set the types of tickets you would like to sell and also include freebies in it.
For more inquiry about the platform, where do I contact?
You can contact us via email at smriti@khalti.com or call us 9802005017.
Customer
Helpline
Toll Free No: 1660-01-5-8888
Phone: 9801165561 /01-5010651
Email: support@khalti.com
Merchant
Helpline
Email: merchant@khalti.com
Documentation: docs.khalti.com
Github: github.com/khalti
Phone: 9801165568 / 9801165557
Pasal
Agent
Email: pasal@khalti.com
Phone: 9801165567 (To become a Khalti Pasal
and sell Khalti services)
Event Tracking
Platform
Email: marketing@khalti.com
Phone: 9823008874 (To partner for an event or
sell tickets online from Khalti’s platform)