Job Specification
- Education Level: Higher Secondary (+2/A Levels/Ib)
- Experience Required: Less than or equal to 1 year
- Ability to work well in a team
- Ability to work under pressure Internet friendly
- Sound knowledge of Documentation
- Ability to work under time constraints.
- Accuracy and attention to details
- Flexibility in working on Saturdays (take alternate turns) Good communication skills and the ability to build rapport with the customer
Job Description
- Check newly submitted KYC
- Address queries posted in the chats group
- Ensure precise verification of KYC which might be submitted for fraud purposes
- Assure every KYC is verified as per the payment service provider compliance from NRB (Nepal Rastra Bank)
- Reporting of suspicious KYCs and new cases that need the supervisor’s guidance
- Make calls to unverified or pending KYC users/customers
