Front Desk Officer

Key Responsibilities 

Front Desk & Visitor Management 

1. Greet and assist visitors in a courteous and professional manner. 
2. Provide information or direct visitors to the appropriate department or personnel. 
3. Maintain a tidy, welcoming, and organized reception area at all times. 

Consumer Issue Handling 

1. Identify consumer issues and promptly transfer them to the concerned department for resolution. 

2. Ensure proper follow-up and documentation of consumer concerns as required.

Scheduling & Coordination 

1. Manage scheduling of interviews, meetings, and conference rooms.
2. Maintain proper records of bookings and ensure timely communication with concerned staff.

Administrative Support 

1. Maintain reports of cheque issuance and update records accurately. 
2. Prepare and update sheets, logs, and other reception-related documentation.
3. Provide general administrative assistance to support office operations as required. 

QUALIFICATIONS AND EDUCATION REQUIREMENTS 

1. Bachelor’s degree or Diploma in Business Administration, Management, or related field. 
2. Prior experience as a receptionist or in a front-desk role preferred. 
3. Excellent communication and interpersonal skills. 
4. Strong organizational and multitasking abilities. 
5. Proficiency in MS Office (Word, Excel, Outlook) and basic office equipment handling.  
6. Professional appearance, positive attitude, and customer-service orientation. 

Please send your CV at vacancy@khalti.com

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